Computer & Laptop Help
Freezes, errors, pop-ups, slow performance, updates, software installation and general troubleshooting.
Personal & home technology
Tech help without the stress.
Patient, plain-language support for everyday technology problems—remotely or at your home in Kitchener, Waterloo and Cambridge.
What we solve
Get back to using your technology with confidence.
Wi-Fi & Internet
Router setup, weak signals, dropouts, slow speeds, dead zones and mesh Wi-Fi installation.
Printers & Scanners
Connection problems, drivers, wireless printing, scanning and setup across your devices.
Security & Malware
Malware removal, device security reviews, safer settings and practical account-protection guidance.
Backup & Data Transfer
Protect important photos and documents, move files to a new device and recover files when possible.
Home Office Setup
Computers, monitors, printers, video calls, email and reliable internet configured to work together.
Simple pricing
Clear rates before work begins.
Parts and hardware are quoted separately. Prices are before tax unless stated otherwise.
Remote Support
$79 / hour
- First-hour minimum
- 30-minute increments afterward
- Email, software, login and tune-up issues
On-Site Support
$99 first hour
Then $89/hour.
- KW area visits
- Wi-Fi, printers, TVs and devices
- New computer and home-office setup
Start with a conversation
Describe the problem and we will recommend remote or on-site support.
- No jargon
- No surprise charges
- Scope confirmed first
Ready to get it sorted?
Choose a time or call/text if you would rather talk first.